Industry: Global Freight Forwarder (GFF)
Background: Before:
GFF ran a team of employees to search & download Bill of Lading tracking data from 15 different partner websites across 10 countries and update these data into GFF ERP manually. Work and Information was frequently delayed or disrupted.
After:
Automation Platform is implemented. RPA fetch data from websites. RPA update GFF ERP directly. Manual data processing are taken out of the entire process. Greater stability, more speed and bigger throughput is achieved.
Project Duration:
8 weeks
Technologies Deployed:
Robotic Process Automation & Cloud application development
Benefits:
- Team of employees was redeployed
- Accuracy increased significantly
- Visibility on a single portal (Dashboards & Exceptions)
- Higher volume throughput to support business growth
Timely information is available